My order hasn't arrived, what should I do?

Most customers receive their order on the estimated date indicated on the site, but it can occasionally happen that an order is slightly late. If this is the case, please wait a little longer and check your estimated delivery date on the order confirmation email.

We depend on the postal services for the delivery of our products and unfortunately it is possible that they may experience delays beyond our control.

If you still have not received your order 72 hours after the estimated delivery date, please contact us via our online form with your order number so that we can find a solution.

Can't find what you are looking for ?

Contact us