My product is damaged

We do our utmost to protect our shipments before handing them over to the carrier so that your order arrives intact. Despite all the care we take with our products, some may arrive damaged upon receipt.

In order for us to reprint your order free of charge, please contact us here: and send us a photo of your product showing both its defect and the complete view of the product. This step is mandatory so that we can process your request and return it to our teams.

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