My promotional code does not work

If your promotional code does not apply after you click "Apply", we recommend that you check the following points:

- The expiration date of the code: all our codes have a limited validity period.

- The spelling of the code: try to copy/paste it to avoid errors.

- Conditions of validity: some codes are valid for specific products only

- The source: if the code does not come from our site or one of our promotional campaigns, it may not be valid.

After checking all these points, if you are not in one of these situations then contact our customer service.

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