If you have lost or forgotten your password, no need to worry. Just go the "Log In" section and click on "Forgot your password?". You can then enter your email address and we will send you the instructions to follow in order for you to change your password.
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Please note that our Customer Service operating hours are from 9:30 to 18:30 from Monday to Thursday and from 9:30 to 17:30 on Friday (GMT+2). We do not operate over french Bank Holidays.